Patrick Ganzmann

Partner & Managing Director, valantic Division Customer Experience

Patrick Ganzmann, Partner & Managing Director, valantic Division Customer Experience

"In today’s business landscape, the key to success lies in having a business model that is consistently centered around meeting people’s needs. I am dedicated to leveraging digitalization to create immersive experiences that prioritize user needs, while also providing significant value for my business clients."

What are your responsibilities at valantic?

Since 2014, I have been a partner at valantic, and I currently share the responsibility for our Customer Experience (CX) division with my colleagues. People are close to my heart, which is why I am responsible for People & Culture Development in our division, among other things.

What are you on fire for?

I want to make our organization a little better every day. Better, so that we remain Employer of Choice for my colleagues. Better, so that we deliver operational excellence every day. Better, so that our business customers become more valuable.

What makes valantic special for you?

valantic has cultivated a remarkable allure, attracting top talents, colleagues, business customers, and investors alike. This magnetism stems from our exceptional leadership culture and our shared values of partnership, entrepreneurship, operational excellence, fairness, and One Firm. Within this platform, I have the freedom to shape things and foster individual growth, all while generating value for our stakeholders.

What did you do before joining valantic?

I studied mathematics, physics and economics at the University of Freiburg im Breisgau. In 1995, I graduated with a degree in economics. Following that, I was involved in a wide variety of sales and marketing automation projects at Kiefer und Veittinger, the former European CRM market leader in Mannheim. As a project manager, I spearheaded the global implementation of SAP CRM after its acquisition by SAP. In 2002, I co-founded movento alongside Christoph Resch. Together, we propelled the company to become the leading provider of SAP Customer Experience Management in German-speaking Europe.