Rotterdam, May 13 2025: Voyado and valantic are proud to announce their strategic partnership. This partnership will enable companies to strengthen their customer relationships and deliver a personalized customer journey.
By combining Voyado’s advanced technology with valantic’s expertise in digital transformation, companies will gain access to powerful tools that will enable them to leverage customer data and refine their marketing strategies.
“This partnership enables us to better support our customers in expanding their customer journey and increasing CLV through smart data analysis and personalization, among other things,” says Jelmer Spoelstra, Managing Director at valantic NL. “With a focus on a 360-degree customer view, which is often still a challenge for omnichannel players, we can take a big step forward in customer experience and relevance across the various channels.”
Both valantic and Voyado believe in the power of data and technology to improve customer interactions. Leveraging customer data in the right way enables companies to reach target groups more effectively and increase customer loyalty. Using advanced AI technology, machine learning, and automation, Voyado helps companies optimize their marketing strategies and deliver personalized communication.
“Retailers want to be able to make better use of customer data and are looking for solutions that can be applied in practice on a daily basis, with as little manual intervention as possible. For us, valantic is a partner that understands the challenges of the retail sector from the inside out. By combining our technology with their expertise in digital transformation, we can help retailers in the Benelux & DACH region translate customer insights into targeted, relevant actions. Together, we are enabling the transition to a more personalized, data-driven customer experience,” says Bernhard Dalsheim, Partner Manager Benelux at Voyado.
Voyado is an international Customer Experience Platform that helps retailers and e-commerce companies build long-lasting customer relationships and optimize the shopping experience. It combines six powerful features in one solution, enabling brands worldwide to collect and segment customer data, predict churn, deploy marketing automation and omnichannel communication, and work efficiently with unified commerce.
With a team of over 300 employees and offices in London, Amsterdam, Munich, and other locations, Voyado remains focused on delivering innovative solutions for retailers and e-commerce companies worldwide.