Roundtables | valantic and OutSystems

Agentic AI for BFSI: From Systems of Record to Systems of Action

BFSI is evolving rapidly, driven by rising customer expectations, tighter regulatory demands, and the need for faster, smarter decision-making. This exclusive valantic and OutSystems roundtable reveals how Agentic AI and AI-powered development are helping financial institutions move beyond traditional systems of record into systems of action. Discover how banks and insurers are modernizing legacy environments, accelerating innovation, and enabling intelligent automation—while ensuring governance, transparency, and control at scale.

Smiling bearded businessman working on laptop in office

Overview

BFSI is moving beyond digital transformation into a more decisive shift from insight to action. As customer expectations become real-time and hyper-personalized, and regulatory demands grow sharper, traditional systems of record are no longer enough. Agentic AI introduces systems that can decide and act autonomously, pushing institutions toward a new operating model built on responsiveness, speed, and continuous intelligence.
But with autonomy comes a new layer of complexity. The question is no longer just about capability, but control and accountability. In a sector where trust is foundational, institutions must rethink governance frameworks to ensure transparency, auditability, and compliance especially when decisions are no longer directly human-led.

At the same time, rapid advances in AI-augmented development are compressing innovation cycles from months to weeks. This creates a powerful opportunity to modernize and scale but also demands discipline. The real differentiator will be how effectively organizations can balance speed with control, and translate agentic potential into responsible, enterprise-wide impact.
Join this exclusive Roundtable hosted by ETCIO in association with valantic and OutSystems, where industry leaders will explore how Agentic AI combined with AI-augmented low-code is transforming the way financial institutions design, build, and scale digital solutions.

Event Details

April 30, 2026

6:30 PM IST (onwards)

Taj Santacruz, Mumbai

Exclusive Event

Venue

Taj Santacruz , Mumbai

Taj Santacruz, Mumbai is a prestigious five-star luxury hotel in the Santacruz suburb of Mumbai, ideally located just steps from the Chhatrapati Shivaji International Airport’s domestic terminal and the Western Express Highway, making it a perfect choice for both business and leisure travellers. Renowned for its elegant Art-Deco-inspired design, spacious soundproofed rooms and suites with runway, pool and city views, and excellent dining options including Mediterranean, Chinese and local cuisine venues, the hotel blends contemporary comfort with traditional Indian hospitality. Guests can enjoy a range of premium amenities such as an outdoor swimming pool, fitness centre, spa, multiple restaurants and bars, and well-equipped event spaces, all delivered with the signature warmth and service of the Taj Hotels brand.

Key Takeaways

  1. 1

    High-impact use cases across customer experience, risk, operations, and compliance

  2. 2

    Legacy readiness vs. need for re-architecture

  3. 3

    Balancing speed with security and control

  4. 4

    Proven ROI vs. experimental use cases

Speakers

Ankur Shrivastava

Enagagement Manager, valantic LCS

Gonçalo Carvalho

Director for APAC, valantic LCS

Krishnakumar Gangaatharan

Solutions Architect, OutSystems