Fast, easy, personalized, and reliable: This is how customers want their online experiences to be. B2B, B2C, B2B2C or D2C: The SAP Commerce Cloud (formerly Hybris) is able to meet all these requirements in different environments. The e-commerce solution combines all digital and physical customer touchpoints in a single platform.
At valantic, we know this solution inside out – and are happy to work with you to implement exceptional and seamless customer experiences.
The SAP Commerce Cloud is part of the so-called SAP Customer Experience Solutions (SAP CX Solutions). As the name suggests, it’s all about your customer experiences. SAP Commerce Cloud is best understood as a kind of framework: It allows companies to provide the ideal commerce functionalities to end customers at every touchpoint.
How does this work? With a corresponding architecture layer system that accommodates customer data, processes, and the user interface. This is precisely why we like to emphasize that SAP Commerce Cloud is much more than just an online store. It is a flexible and scalable e-commerce solution that enables a consistent brand presence across all touchpoints.
Performance and flexibility go hand in hand with a high level of complexity in terms of coding and software development. You don’t know much about that? No problem at all, because that’s exactly what the tech geeks at valantic are here for.
Our team knows how the front-end and back-end as well as processes such as price calculations interact. How interfaces are connected, and how a custom front-end design works. As a result, a wide variety of requirements can be mapped – and individually tailored to your company’s customers.
Used correctly, the SAP Commerce Cloud is highly performant and powerful – and always remains flexible. However, these functionalities also bring with them a certain level of complexity and development time. Your advantage at valantic: Our experts have been familiar with the subject matter for decades and get the best results out of the SAP Commerce Cloud for you!
In terms of extensions, customizations and scalability, the architecture of the SAP Commerce Cloud offers tremendous possibilities. Compared to the competition, this increases the speed of innovation in your company. Other benefits include:
What does the SAP Commerce Cloud end customer have that other users don’t? An unparalleled shopping experience. In other words, customers can expect a consistent brand presence and a user-friendly design across all devices. The platform offers customized and highly personalized real-time experiences. Users feel they are being addressed directly and individually.
This is complemented by optimal service: The SAP Commerce Cloud helps customer support staff to keep an eye on relevant customer data at all times. The platform also provides support in this context with selected customer self-services. As a result, inquiries and complaints can be responded to as quickly as possible.
If you opt for the SAP Commerce Cloud – then you should do so together with valantic! We are a long-standing SAP Gold Partner, so you can be sure of efficient project implementation. Do you want to optimize the customer experience and order management of your business? For us, the most important features of the SAP Commerce Cloud are:
For more detailed information, see SAP’s product folder. You will also be impressed by our success stories!
Move to cloud – with SAP and valantic
There are still client companies that operate SAP Commerce on premise. If you are one of them, we advise you: Switch now! We would be happy to show you why migration to the SAP Commerce Cloud is well worthwhile.
With SAP Commerce, there are many small cost items for various products and services: operating system, supporting software, hardware to run this software, and the required staff … The situation looks completely different with the SAP Commerce Cloud. The following arguments speak for migrating your solution: