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The roadmap to omnichannel success in retail.

Delve into examples and insights that will help you get started with a comprehensive omnichannel strategy. Step by step, because something like this cannot be implemented in one day.

Trendreport 2024: Shaping the Future of Digital Experience

Join us on an exciting journey into the digital future, characterized by groundbreaking technological advancements and innovative ideas! What does the term Digital experiences mean in 2024 and beyond? What developments and changes are shaping today and tomorrow? Explore the evolving landscape of digital experiences with our trend report!

Harnessing E-Commerce Dark Data for Business Excellence

Embark on a transformative journey with our whitepaper: Beyond the Purchase Button: Harnessing E-Commerce Dark Data for Business Brilliance.

Lünendonk Survey 2023

Renowned market research and consultancy firm Lünendonk has revealed a groundbreaking shift in the German digital experience services (DXS) market: valantic has become one of the fastest-growing providers and has made a remarkable leap from challenger to chaser.

White paper: How B2C Commerce can Benefit from Generative AI

We proudly present our latest white paper, created in close cooperation with our colleagues from valantic in the Netherlands, Switzerland and Germany. Together, we dove deep into the world of generative AI and explored how it is revolutionizing B2C retail. Piqued your interest? Click here for the white paper including AI-generated author images for the right look.

White paper: Surviving the MarTech Jungle

The MarTech jungle is the habitat of the future – but its abundance can also make it somewhat confusing and overwhelming. A systematic approach and a clear mission statement are crucial for making it accessible. Discover how any company can successfully master the transition to a data-driven organization in our expedition guide.

Factsheet: Personalization is trending

The "voice of the customer" is becoming more and more important, because - customers want to be heard! Creating personalized customer experiences spans a variety of channels and goes far beyond email matters. In the factsheet we describe how valantic can accompany your company on the way to successful digital marketing. Together we create unique customer experiences.

White paper: Smart Services with SAP

Digital tools like the SAP Service Cloud, SAP Field Services Management, and SAP S/4HANA support companies and increase customer satisfaction. In the white paper, we describe the approach and customer benefits of automated service with SAP by using vivid examples.

White paper: Always keep an eye on the opportunity

Find out in our white paper how you can use the SAP Sales Cloud to call up all relevant information on a sales opportunity at a glance – in the form of a network graph.

White paper: Customers yesterday, today and tomorrow

Learn in our white paper "Changing Customer Relationships" why CRM is no longer enough today and why the path leads toward customer experience management. Welcome to the age of the customer!

White paper: Yay, my bot understands me!

How to create a new customer experience with conversational AI and chatbots