- Case Studies
myThermoplan is a worldwide central communication platform for Thermoplan’s service and sales partners.
Thermoplan stands for coffee experience par excellence. As one of the leading companies worldwide the swiss company produces premium fully automatic coffee machines for professional use. The hidden champion, amongst other things, supplies coffee machines to nearly 30,000 Starbucks cafés around the world. Also Nespresso is one of Thermoplan’s clients.
Thermoplan manages a global network of 5,000 service technicians. Periodic training programs allow these partners to become experts on the fully automatic coffee machines and be qualified for keeping the machines in good condition.
More information is available at
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Starbucks coffee shops are provided with machines by Thermoplan
countries where Thermoplan is active
documents available on myThermoplan
target number of users on myThermoplan
Chief Digital Officer, Thermoplan
”Thanks to a holistic, integrated approach to this project, and the work of valantic, we were able to conclude the project on time. The team put their blood, sweat and tears into the project, with a real passion for our business. As well as the many different functionalities, I was amazed above all by the design of the platform.“
Manufacturer of coffee machines
Spryker Commerce OS (Plattform), Keycloak (Single Sign On), Pro.File DMS system integration, Moodle (E-learning platform)
Strategy and vision development, concept, user experience and design (including carrying out interviews), technical implementation
October 2018: first strategy workshops
December 2018 onwards: Development/implementation
January 2019: E-learning goes live
July 2019: Go Live