Customer Support Center

Our support team is always at your service

valantic FSA Support Portal

Our ITIL qualified support team provides 24/7 support for all our products through an electronic ticketing system. We also provide one2one coaching and additional customized support services.

Support for Electronic Trading Solutions

  • For all valantic FSA Electronic Trading Products
  • eTicket Support Login
  • Hotline: +49 (0) 391 5980911
  • Supported Products: iQbonds, iQderivatives, iQrepos, iMarket, iConnect, ISS

Support for all Transaction Automation Products

  • For all Transaction, Automation and Payment Products
  • eTicket Support Login
  • Hotline: +49 (0) 69 50952111
  • Supported Products: RTPE, X-Gen, Fincase, iTrader

Our Customer Support Center Portfolio

1st , 2nd & 3rd Level Support
Training (User, Technical and Administrator)
System Integration
Support of integration projects
Application Service Provider
24/7 Hotline
Customer Portal & Ticket System
Simulation environments for individual analytics, e.g., performance tests
Back-up and recovery
Security Management
Managed Services, SaaS and IaaS
On-site Support