Consulting and development of digital platforms

We will transform your business models step by step into future-proof, custom business solutions that will inspire you at every touchpoint.

We create custom solutions for Sales, Service, and Marketing. In addition to consulting, our specialty is end-to-end development. This means that we design and develop online platforms – from the design to the front end to integration into state-of-the-art back-end systems. Our customers include Coop, stürmsfs, HGC and SFS.

We have been developing digital platforms and mobile applications with passion for more than 20 years. We don’t present anyone with a fait accompli: From consulting to after-sales support, we actively involve our customers in projects.

Our solutions in figures

1000000000

CHF in sales
each year generate the platforms valantic has developed.

5000000

lines of code
is what we pogram each year in order to position our customers more clearly and effectively.

28/4

nominated 28x and presented 4x as category winner
with E-Business awards.

Our methodology
What’s new
Our technology partners
Your contact

Our digital business projects

Sonepar Suisse is one of the leading electric wholesalers in Switzerland. Its new digital business platform ensures a continuous customer journey.

The numerous ERP-like functions offer customers custom management possibilities and tools for self-management. As usual, the platform includes extensive services and was created with an eye to optimized user experience. This is how the new search function and clear navigation enable quick finding of the approximately 220,000 items. Success Story Sonepar Suisse

With the digital business platforms coop@home, Import Parfumerie, Coop Bau+Hobby, Mondovino, Christ Uhren & Schmuck, Lumimart, and Livique, we are responsible for the lion’s share of the online presence of the largest Swiss retailers.

The coop@home platform is based on SAP Commerce, it is designed in modular fashion, and therefore it is scalable. This means that it can also be used for additional Coop shops. The product master data and catalog data can be maintained centrally – for all channels and all systems.

The mobile App for iOS and Android was developed from scratch and handles all functions of the Web version. And because the data comes from the Internet, it is always the same. The app is extremely stable, robust, and quick, and offers the entire coop@home product line. Success Story coop@home

With myThermoplan, this Starbucks supplier of coffee machines got a new portal for its service technicians. Thermoplan’s visually appealing service platform is based on the Spryker Commerce OS.

In the course of the project, 3500 documents were digitalized and are available to the service technicians online. They are an integral part of the process environment due to the incorporation of a coffee machine development system.

Thanks to the connection to the E-Learning Platform Moodle, users can now be trained and certified online. Success Story myThermoplan

The Website and the B2B online shop of this steel and metal dealer have been merged. The digital platform was designed and developed component-based and it can therefore be expanded easily.

Decisive for stürmsfs’s mobile-first approach is a state-of-the-art, responsive design that allows device-independent display. The renovated shop also includes the “Track and trace” option. This way, customers can trace their orders from manufacturing to delivery. And the ability to create shopping lists and personal profiles ensures that things are even more customer-friendly. The platform therefore offers modern E-commerce functions and it is well-equipped for additional future services. Success Story stürmsfs

SFS, the Swiss supplier of tools, screws, and hardware, is entering the next digital generation with its new online shop.

The efficient, visually appealing B2B online shop is now also accessible to private individuals, for with the relaunch, the market was opened up for B2C. Now it’s easy to pay for products for house and hobby even with a credit card.

The component-based, slim, finely structured development can be adapted flexibly to new circumstances. It is based on the SAP Commerce Cloud. Success Story SFS

This Swiss corporate group active around the world uses a custom app for its sales advisors and thus ensures expert, effective presentation to customers.

The newly developed app places the focus on what’s most important: namely the product. Large, high-resolution, clear pictures show the user the item in question. The app’s easy and sophisticated operation makes paging on the touchscreen very comfortable for consultants and customers alike.

The application runs on the Spryker Commerce OS (Operating System). Accordingly, Spryker serves as a data hub for the app and as the order management software; it controls communication with the relevant basis systems (ERP, CRM, etc.). Success Story Hero

Customer Experience

A customer journey is not a linear process; instead, it’s the sun total of the customer’s experience with a company.

We examine the customer circuit — wanting, buying, having — over and over again. The focus is on considerations such as these: How do customers inform themselves and how do they find the product or service they’re looking for quickly? How can offerings, services, and processes be improved so that a positive customer experience is the result?

Truly persuasive answers to these questions require more than just beautiful design or a shop solution – namely the interplay of development, design, and usability – and we’re prepared for this. We bundle our capabilities and knowledge in these areas and develop custom-tailored platforms and applications. This is how future-oriented solutions arise, ones that fit your company and customers’ needs in equal measure. Learn more about our services in the customer experience sector.

David von Ow

Managing Director, Winterhalter + Fenner AG

”Thanks to the successful cooperation, our first-class platform was refreshed. By focusing on optimal user guidance, the usual outstanding functional scope was made even more efficient and offers our customers individual management possibilities and tools for self-management. With the deployment of future-oriented technologies, we have established the basis for a long-term, progressive solution and we can adapt it to the needs of our customers at any time.“

Michael Thüler

CEO stürmsfs

”A focal topic of our E-business strategy was the merger of Website and online shop. The cooperative, professional full-service expertise of valantic CEC Schweiz AG was a crucial factor for the successful implementation of this project.“

Philipp Achermann

Chief Digital Officer, Thermoplan

”Thanks to a common, integrated project view and valantic’s methodology, we were able to complete the project on time. The team was completely dedicated and passionate about our business. All of this, in addition to the various functionalities, won me over, especially the design of the platform.“

Our services for your digital business

With a comprehensive approach, you influence your business for the long term.
An overview of our services:

Consulting

With our comprehensive consulting, we work with you to lay the cornerstone for your digitalization project.

We don’t present anyone with a fait accompli. We will discuss everything with you and formulate your digital strategy.

Digital business strategy & business models
We inspect, test, and enhance your digital strategy. Refining the vision is part of the task, as is analyzing and enhancing your business goals. In addition, we test and develop new business models for you.
Customer Experience
We analyze and create your customer journey for regular customers and potential new groups of customers and we prepare everything digitally and graphically. We derive user-specific needs based on this process.
Business requirements
You get a statement about the greatest pain points and needs. Compiled, evaluated, and prioritized.
Solutions and road map
The solution approaches from the analysis of the customer journeys and business requirements for Marketing, Sales, and Service are derived, evaluated, and prioritized.

UX & UI

We design user experiences. As an expert in the user interface (UI) and user experience (UX) sectors, we offer all services relating to your company’s digital product and service world. From the idea to implementation, we will assist you throughout the entire project cycle. We design digital platforms that inspire users and ensure your marketing success.

Front-end development

In front-end development, we value a modular approach (because modules can be reused), the perfect implementation of our design specialists’ UI/UX specifications, and a responsive design. That the front end runs in all browsers is a matter of course.

Back-end development

Whether Java, ABAP or PHP: Our back-end developers are specialists in their area. This means that nothing stands between you and a sustainable back-end architecture. It lays the cornerstone for a stable business process integration.

Integration

The creation and preparation of integration concepts are among our core competencies as is the integration into your adjacent systems (SAP, Datahub, CRM, payment solution, logistics, etc.).

Marketing

We can help you with digital campaigns, search engine optimization, and content marketing. We will create a personal marketing concept for you that is attuned to your needs and corporate goals.

Your added value

Inspiring customers with our passion and the right methodology and increasing sales.

Our deep experience in digital business has shown us what really counts in a digital business project:

Influencing business for the long term

Individual measures that boost sales in the short-term do not truly move you forward. With us, you can develop your business for the long term and integrate digital channels as a fixed component of corporate strategy.

Front-end to back-end approach

A successful digital sales channel requires much more than just a pretty design and a practical shop solution: It requires all layers from back end to front end and a sensible integration into existing systems.

B2B expertise

In projects in different industries, such as services, medical technology, and automotive, we have learned how business models work in the B2B area. We work in customer and user-oriented fashion and advocate for high standards.

Our methodology

Our 4-phase model describes the methodical approach for customer-specific digital business projects and serves as a structuring element in the cooperation with you, our customer. It can be run through multiple times during the project and enhancement phases and is therefore an instrument for the continuous enhancement of your digital business.

Strategic
Analysis

Record the status quo and develop dedicated strategy.
Assessment / Vision / Strategy / Project organization / Budget

Preparation
and PoC

Specify user requirements and check technical feasibility.
IA / Prototype / Design moods / User stories (functions) / IT architecture

Development &
Production (local)

Develop MVP (minimal viable product) for the local test market/country.
MVP/test results/concept for the global roll-out

Transition
(global)

Global roll-out of E-commerce platform.
Enhancement/release management Roll-out concept

Inherent in the 4-phase model are the concepts of agile project management and agile software development. This model is deployed as a framework that includes different methods, tools, and approaches. These can be selected, deployed, and where necessary, adjusted to customer requirements depending on the context and customer.

The 4-phase model allows us to advise you as a digital business customer and to assist you in the development and implementation of digital business solutions.

Furthermore, you will profit from

one interdisciplinary expert team

that handles the entire design and development process from front-end design to the development of E-business-relevant solution modules, all from a single source.

one sustainable back-end architecture

and stable business process integration with a simultaneous focus on a high-quality, flexible, designable front end.

one contact person

for all areas involved in the project (from IT to Marketing). This results in less project agreement and coordination effort and helps maintain the balance between the customer, business, and IT points of view when it comes to important decisions.

What’s new

Picture of Urs Haeusler, managing director at valantic CEC Switzerland, next to it a picture of a smartphone and behind it pictures of Post-It's on a whiteboard and people in the corridor of a building

Blog

5 questions for…

Urs Haeusler, Managing Director of valantic CEC Schweiz, explains in this interview how you can reorient your sales strategy in B2B commerce for the long term and what other tips you should pay attention to right now

Image of Vincent Aniol, Senior RE-/UX consultant at valantic CEC Schweiz, Customer Experience in E-Commerce

Blog

E-commerce: Customers Pay Higher Prices with Good Customer Experience

What makes for good customer experience in e-commerce and what do e-shop operators need to keep an eye on? Vincent Aniol, valantic, answers these questions.

Newsletter

News from the E-commerce, B2B, CX sectors, etc.

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Our technology partners

Today, the SAP Hybris solutions are integrated into the broader SAP Customer Experience portfolio under the SAP umbrella brand. This is a comprehensive suite of industry-leading cloud solutions for a holistic purchasing experience.

valantic is a Gold Partner.

In a world full of an increasing variety of end user devices and increasingly complex user behavior, Spryker enables companies to reach their customers via all current and future digital contact points: Online shop, mobile apps, IoT scenarios, Blockchain technology or bot and voice integrations.

valantic is a Platinum Partner.

Create seamless personalized customer experiences based on centralized and current data across all channels and touchpoints in real time.

valantic is a Gold Partner.

As part of the Adobe Experience Cloud, Magento is the only integrated platform for analysis, marketing, content creation, and commerce – everything required for customer experience management.

valantic is a Magento Enterprise Solution Partner.

Barbara Benninger

Marketing & Recruiting
valantic CEC Switzerland

+41 71 313 55 70

A passion for digital business