INTARGIA Success Story Cyber attack

Rescue of the Company after a
Cyber Attack

INTARGIA – a valantic company Assists Company in the Wake of a Cyber Attack And Paves the Way to Its IT Strategy 2.0 Over the Long Term

The history of the company, which is renowned for its environmentally friendly and fair products, begins in the 1990s in a garage in Germany. It was here that the first product was packaged. Today, the company sells countless environmentally friendly products very successfully through its online store.

Challenge

Disaster scenario: Cyber attack. Compromised IT systems result in an absolute standstill at the company.

Consulting Approach

Launch of emergency operations. Crisis management both from a technical and business perspective. IT interim management. Subsequent establishment of the structure of a long-term IT Strategy 2.0.

Solution & Benefits for the Customer

Ad hoc support thanks to crisis management and the fastest possible launch of emergency operations. Devising of a highly performant business continuity plan for the future. Restructuring of the company’s IT.

Seven days after the cyber attack, the so-called “immunization line” was taken into operation and reinstalled each computer. A day later, e-mails could be read and sent again. Yet another day later, the telephone system was up and running again. Since the affected company had an externally hosted online store, orders could still be placed there during and after the incident, but any downstream processing other than that was not possible, i.e. the company could not see or process the orders. But this problem, too, was solved 11 days later as the first package traversed the entire logistics process and packages could be sent once more.

The systems were restarted one by one, the status of all the IT systems being monitored and analyzed continuously to determine whether the target quality benchmarks had been reached. In addition, all systems were fitted with a cutting edge Endpoint Detection and Response (EDR) solution managed 24×7 by an externally commissioned Security Operations Center (SOC). INTARGIA’s proven traffic light system played an important role here by highlighting the systems in need of further optimization in the background – even though users had the impression of already enjoying the systems’ unrestricted functionality.

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INTARGIA - a valantic company: Case Study Cyber Attack
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Your Contact

Portrait of Thomas Lang Managing Partner at intargia a valantic company

Thomas Lang

Managing Partner
INTARGIA – a valantic company