Blog

Setting up a business process on the Power Platform: with or without Process Manager?

Customer Experience

Tanguy Lesseliers

June 27, 2024

High angle view of group of business people shaking hands

Share this article

Following our previous discussion on the benefits of using the Process Manager for process orchestration, we now want to explore the differences between setting up a business process on the Power Platform with and without the Process Manager. Recently, one of our clients, who has been using the Process Manager for years to create business processes that work both on Power Apps and the portal, decided to try implementing a new process without the Process Manager. Their reasoning was straightforward: everything is available on the Power Platform. The good news is that it’s indeed possible to create a business process using the Power Platform elements without the Process Manager. But the good news stops there.

Add structure and clarity to your implementation process

When we look at the implementation time for the processes, we have to admit that it takes at least the same amount of time to set up the process. The discussions and the time lost are mostly in the details with the business. When creating the process in the application, most of the effort goes into timing the steps. You must ensure that one step doesn’t start before the other when the data is not ready yet, that an action is not executed twice because the trigger went off twice. You need to choose different ways of executing actions, taking into account the specific features of each approach.

What is hidden for the moment is that the overall view of how the process is set up is now concentrated with the main developer. He knows exactly how the process is put together. An exhaustive documentation phase is to be foreseen at the handover to production, as the run teams must be able to manage and process the issues that will arise with a number of dossiers.

In conclusion, while the Power Platform provides the necessary tools to create business processes, the Process Manager adds structure and clarity that greatly simplify the implementation process. It saves time, avoids errors, and facilitates collaboration between technical and business teams. For those looking to optimize their business processes efficiently and transparently, the Process Manager remains an unparalleled solution.

If you want to learn more about how the Process Manager can transform the management of your business processes, don’t hesitate to contact us for a personalized demonstration and an in-depth discussion. Together, we can improve your processes and help you achieve your goals faster and more effectively.

More on this topic

Customer Experience October 8, 2026

Interview: From PIM to Data Spine – How companies prepare their data for AI

AI is changing the requirements for data, governance, and processes. Where should companies start, and what skills do they need? In this interview, Dietmar Rietsch, CEO of Pimcore, and Timo Huguet of valantic discuss the importance of clean data, the concept of the “Data Spine,” and the changing role of humans in the age of agentic AI.

A man in a retail store is trying on different outfits in front of a smart mirror, using AI.

Customer Experience September 18, 2026

From webshop to virtual try-on: how AI is making its way into retail stores

Digital interfaces such as smart mirrors turn AI in the store into a tangible business case. What potential does this hold for the customer experience and in-store personalization? Matthias Vollmer explains how the retail industry can combine the best of both worlds and turn physical touchpoints into an intelligent part of the omnichannel journey.

Photo of four valantic colleagues taking a coffee break at the office bar.

Digital Marketing September 3, 2026

ChatGPT Ads: a new touchpoint in the customer journey

ChatGPT Ads bring advertising to a new stage of the customer journey. We explain how the new ad format works, where its strengths lie, and what role it could play alongside Google Ads, paid social, and organic AI visibility.

Don't miss a thing.
Subscribe to our latest blog articles.