One step ahead with real-time insights

Smart-data-powered CX Monitoring

Are unexpected downtime and failed orders causing revenue losses? Is poor digital performance hindering your growth?

Say goodbye to these challenges – and hello to valantic’s CX Monitoring solution. With real-time insights into your key performance indicators and rapid issue resolution, you can ensure an excellent customer experience and witness the success of your online store unfold.
We’ll equip you with the tools to harness the power of smart data and monitor your e-commerce landscape like never before.

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How do you achieve uninterrupted online store performance?

Imagine a seamless online shopping experience for your customers with minimal downtime and no failed orders. With valantic’s CX Monitoring solution, you can ensure uninterrupted performance for your online store. No more frustrated customers and revenue losses caused by technical glitches. Our solution enables you to identify issues in real time, have them resolved quickly, and offer your users an unparalleled customer experience.

CX Monitoring goes beyond traditional monitoring approaches. We understand that every business is unique, which is why we offer more than 200 customizable key performance indicators (KPIs) calibrated to your specific business thresholds. While our competitors only monitor a fraction of these metrics, our comprehensive solution provides real-time insights into the metrics that matter most to your digital success.

By gaining end-to-end visibility into your application flow and backend systems, you can optimize your online store’s performance, capture sales opportunities, and stay ahead of the competition.

Advantages of CX Monitoring by valantic

Customizable KPIs

better data-driven decisions, offering 200+ metrics calibrated to your business thresholds

Real-time monitoring & alerts

quick issue resolution, ensuring an excellent customer experience and uninterrupted sales performance

Streamlined vendor management

consolidated monitoring functionalities, providing comprehensive visibility into system and vendor performance

Rapid deployment & activation

fast time-to-market, deploying the solution with minimal disruption to operations

Seamless implementation

smooth integration of our solution into the existing system landscape

Continuous innovation

constantly evolving KPIs and monitoring capabilities to ensure you have access to the most relevant and impactful data

Unparalleled expertise and results

from a team with extensive experience in executing e-commerce projects

Industry-leading solutions

at the forefront of the industry, incorporating the latest advancements and best practices

Customized approach

solutions tailored to meet your specific needs and objectives

Projects successfully implemented by valantic

logo mcm white
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  • E-Commerce
  • CX Monitoring
  • AI implementation
  • SEO
  • Salesforce

A luxury shopping experience for MCM customers

A luxury shopping experience for MCM customers
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puma-personalization
  • CX Monitoring
  • E-Commerce
  • Salesforce Commerce Cloud
  • Splunk
  • Salesforce

E-commerce excellence for PUMA

E-commerce excellence for PUMA
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Picture of a young woman in designer clothes with a black pug on her lap.
  • Salesforce Commerce Cloud
  • Teamwork Commerce platform
  • CX Monitoring
  • Salesforce

Future-proof order management for Acne Studios

Future-proof order management for Acne Studios

Ready to enter a new era of monitoring and performance?

Schedule a non-binding discovery call with us!

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Romy Beer

valantic

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Zwei valantic Austria Mitarbeiterinnen beim Auswerten einer CRO-Analyse.
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