Integrates ETSI-ESB, LI System and Invoicing (JVEG)
- Case Studies
Complying to legal requirements with an efficient and economic process
Do you provide public telecommunication or internet services? In this case you are obliged under the Telecommunications Act to provide law enforcement authorities information about customer and connection data.
The processing of such “authority requests” (warrants) is complex, binds personnel and other resources. Although there is an expense allowance – but this rarely covers the associated costs of proceedings from.
Imagine that this process is so efficient that it becomes profitable for you, because it is faster, uncomplicated and intuitive feasible for your employees! Your operations are not disturbed and the allowance of the authorities covers your costs.
That’s what cAIS does.
Unitymedia kabel-bw (UMKBW) is one of the leading cable network providers in Germany. Like other telecommunications companies, the UMKBW is subject to the legal requirements of the German Telecommunications Act (TKG). With c.-AIS, UMKBW has a flexible solution for handling authority requests. In addition to the provision and maintenance of the technical solution, we ensure the monitoring and operation of the systems.
Our service for Unitymedia currently includes:
Maintenance and further development of the solution | Ensuring system vailability | 2nd and 3rd level support
All inquiries end up in a single workflow system. Your employees need only to work with this one system – regardless of whether the initial request was received by mail, fax, email or ESB arrived (Electronic Interface for authorities).
The employee only needs to decide whether the request is justified and therefore should be carried out (formal check) and takes over the query parameters – c.-AIS takes care on the rest of the job.
We have been consulting in the telecommunications industry for 25 years and have become true experts in our field. Each project challenges us and makes us better. We develop communication and information technologies specifically designed to fit your requirements. With cedros, you can rely on a team of experts working with an innovative spirit for you and your organisation.