acquisition of new customer groups, assurance of audit capability
Overcome technical hurdles of the data protection regulation
Consumer and data protection are becoming increasingly important. The progress of digitalization and growing need for security mean that ever more data is being collected. This is confronted by the right to information self-determination and protection of the private sphere. The new general data protection regulation (DSGVO) of the EU will establish a clear framework for the handling of personal data starting on May 25, 2018.
We will assist you with the implementation of the regulations according to the requirements of EU law – with advising, our solutions for implementing data protection regulations, trainings, and especially our many years’ expertise in compliance and data protection.
Your benefits with a consistent implementation
Case Study Telefonica / E-Plus
How Telefonica deletes obsolete customer data in compliance with the law
Companies with a high administrative burden, such as in the telecommunications industry or medical services, are facing the challenge of handling customer data in a clean manner. This includes respecing the rights of the customer, following the legal regulations while also running administration, billing and service operations smoothly.
With c.-DROP Telefonica now delets obsolte customer data centralized, automated and privacy-friendly.
“Our customer recognized how important this topic is and set a true milestone with respect to data protection with this system. From the consumers’ point of view, we hope that other companies will follow this example and quickly establish data protection-compliant handling of their customer data.“
Roland Martinez, Managing Director and Department manager Telecommunications & Media, valantic IBS