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Today, no business can be successful without exceptional customer experiences. Our Customer Experience blog category is all about customer experience management, customer journey development, CRM consulting and implementation, marketing automation, e-business and e-commerce, B2B portals and marketplaces, as well as design and UX development.
Customer Experience March 26, 2024
Performance Check: Quality assurance for long-term composable commerce success
Quality assurance (QA) in composable commerce presents unique challenges. Read now to learn what's important in testing.
Performance Check: Quality assurance for long-term composable commerce successCustomer Experience March 26, 2024
Navigating the Data Universe: Master Data Governance
How is AI transforming the world of master data governance? With a special focus on AI integration, this blog reveals how technologies are revolutionising master data governance, essential for improving both compliance and data quality and enhancing strategic decision-making.
Navigating the Data Universe: Master Data GovernanceCustomer Experience March 19, 2024
Navigating the Data Universe: MDM, PIM & Multi-Domain Management
With a focus on the challenges and opportunities associated with integrating AI into data management, we share insights into how companies can navigate the complex data universe to gain strategic advantages. This blog explores the integration of Master Data Management (MDM), Product Information Management (PIM), and Multi-Domain Management in the age of AI.
Navigating the Data Universe: MDM, PIM & Multi-Domain ManagementCustomer Experience March 18, 2024
Customer loyalty in fashion retail
Loyalty programs for success in fashion retail: Find out how to increase customer loyalty for your company and stay one step ahead of the competition!
Customer loyalty in fashion retailCustomer Experience March 12, 2024
Navigating the Data Universe: Data Collection and Utilization
In today's data-driven world, the art of data collection and use is critical to business success. in the first blog of this four-part series, we highlight the strategic selection and use of data to personalise customer experiences, improve operational efficiency, and make data-driven decisions.
Navigating the Data Universe: Data Collection and UtilizationCustomer Experience February 23, 2024
Service excellence: How personalized customer portals are transforming B2B e-commerce
Discover how personalized customer portals are transforming B2B e-commerce, and optimize your digital strategy with our expertise. Learn more!
Service excellence: How personalized customer portals are transforming B2B e-commerceCustomer Experience February 21, 2024
With (Gen)AI Discovery to a Tailored AI Roadmap
Artificial intelligence is the talk of the town and currently one of the most crucial key technologies. With (Gen)AI Discovery, you receive a tailored AI roadmap that future-proofs your company. You benefit from our expertise and a structured approach that ensures your investments in AI bring the greatest possible benefit.
With (Gen)AI Discovery to a Tailored AI RoadmapCustomer Experience February 8, 2024
Mastering the AI landscape: AI-Driven Marketing Organizations
In this blog, we talk about how AI is reshaping the future of marketing organisations by improving operational efficiency and personalised customer experiences.
Mastering the AI landscape: AI-Driven Marketing OrganizationsCustomer Experience February 8, 2024
Mastering the AI landscape: Making AI applicable
In our blog series, discover how AI drives innovation, efficiency and personalised user experiences, crucial for digital success. This series - 'Making AI Applicable','AI-Driven Marketing Organisations', and 'AI-Driven User Experience Analytics'- reveals strategies for leveraging AI within businesses.
Mastering the AI landscape: Making AI applicable