- Case Studies
Smart Solutions for Customer Relationship and Sales
Products and services, technologies, methods, and trends keep changing. Therefore, you have to answer the question “What do my customers want?” anew each day. Only this way can you inspire customers and encourage them to come back often.
We keep asking about the customer cycle “Want. Buy. Have.” The focus is on considerations such as these: How do customers inform themselves and how do they find the product or service they’re looking for quickly? How can offerings, services, and processes be improved?
Truly persuasive answers to these questions require more than just beautiful design or a shop solution – namely the interplay of development, design, and usability – and we’re prepared for this. We bundle our capabilities and knowledge in these areas and develop custom-tailored platforms and applications. This is how future-oriented solutions arise, ones that fit your company and customers’ needs in equal measure.
Learn in our whitepaper why CRM is no longer enough today and why the path leads toward customer experience management. Welcome to the age of the customer!
Greater customer satisfaction with SAP CPQ: How guided selling increases efficiency in sales.
With the Easy Spares Marketplace™, SIEMENS is taking another step toward digitization.
Intelligent chatbots work as interfaces between people and systems.
myThermoplan is a worldwide central communication platform for Thermoplan’s service and sales partners. Learn more