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The author

Thomas Wieberneit
CRM Expert

Thomas is a longtime CRM practitioner, who has experience in a variety of areas, including sales, marketing, service, cooperation, customer loyalty, and customer experience. He helps companies in many industries and of many sizes exploit their potential through digital transformation initiatives with a “think big, act small” approach. Coming from the technological side, Thomas is able to translate business requirements into technological solutions that create added value.

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