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The author

Sandra Fuchs
Content Manager

Sandra Fuchs is the doer on the valantic team, in accordance with her motto “get things done.” Her passion is words in every form. As a content manager at the Competence Center Customer Engagement & Commerce, she focuses especially on content and online marketing. Her specialty is topics that relate to customer experience. As the youngest member of the team and a Millennial, she brings a breath of fresh air to digitalization topics and new technologies. Sandra is originally from the Palatinate and studied Sociology and Business Administration at the University of Mannheim.

Posts

Bild von mehreren Menschen, die beratend um einen Laptop stehen, im Hintergrund ein Konferenzraum sowie die Nahaufnahme einer Computertastatur und eines unterschriebenen Vertrags

Case Study: User-Centered Quotes with SAP® CPQ: “Solution Quote at Bizerba – as unique as your fingerprint!”

Sales at Bizerba needed a tool to create complex quotations that unites all these dimensions in a single interface. At the same time, the company wanted to provide its customers with a clear quotation document for a custom-tailored solution at the touch of a button. This is where the idea for Solution Quotes came from. Learn more

Image of Matthias Bös, Solution Architect for SAP C/4HANA at valantic Customer Engagement and Commerce, laptop keyboard, signature, conference room

Greater customer satisfaction with SAP CPQ: How guided selling increases efficiency in sales

In our rubric “5 questions for...” we spoke with Matthias Bös, Solution Architect at valantic in the customer experience sector, about SAP SPQ, guided selling, and efficiency in sales. Learn more

Bild eines Handys, einer lachenden Frau, sowie einer Lagerhalle, valantic Customer Relationship Management

Why CRM is no longer enough today

With digitalization, the customer journey is being transformed, from analog to digital. What effects will this have on the customer relationships of tomorrow? Learn more