Joachim Hackmann has been Principal Consultant at PAC since 2015. As an analyst and consultant, he has more than 20 years’ experience in the IT sector. He manages the worldwide Business Application Software & Services Team of teknowlogy|PAC. On a regional level, he is responsible for research for the banking and insurance industries. His range of activities includes, among other things, the analysis and advising of service and software providers. As a guest author for the valantic blog, he writes regularly about topics relating to digitalization.
Even if SAP gives its customers more time to migrate to the new SAP S/4HANA product generation, the undertaking remains a major challenge. But it is also true that the impending changeover also offers numerous opportunities.
Ever more mechanical engineering companies are focusing on first-class customer service. Automation and suitable platforms and software solutions should help to speed up the relevant processes in order to increase customer satisfaction.
Concepts such as Just-in-Time (JIT) and Just-in-Sequence (JIS) have been applied in the automobile industry for many years; however, in many places, consistent implementation was lacking. Recently, new and promising approaches emerged based on AI-assisted software platforms. Then came the coronavirus. Now we need approaches that can help us manage global supply chains better.
Technologies for digital business innovation such as artificial intelligence and data analyses are enjoying a lot of attention lately. However, it takes talented people to drive the innovations forward and employees who use and exploit the digital innovations.