The author

Daniel Tiatco
SAP CX Consultant

Daniel Tiatco is an SAP CX consultant at valantic in the area of customer engagement & commerce. He has many years of experience in the CRM environment and specializes in marketing processes in the B2B environment and B2C environments. Together with his colleagues, he is working daily on individual customer requirements, intending to provide customers with the best possible customer experience. He knows where, how and when to turn the right screws to address and retain their customers individually with the right content at the right time via the right channel.