Always challenge the status quo!
Marketing and sales requirements have been increasing constantly for many years. Offering good quality products and services at an acceptable price is no longer enough.
Easy access to the offerings is becoming much more important. Is all information available in clear fashion at any time? Are there interfaces for integration into third-party systems and platforms? Is the established brand – the company’s value promise – transported correctly across all channels? Personalization is also becoming a critical factor. The era of mass production is over. Individual offerings tailored to the local market are what’s in demand.
Anyone who would rather acquire new market shares than lose them must rely on digital strategies and solutions in marketing, sales, and service – and develop completely new business models.
Christian Heim established the industry-leading valantic Competence Center for Customer Engagement & Commerce in Switzerland and valantic CEC Schweiz AG (formerly movento Schweiz AG), and he has helped many companies through their digital transformation. Increasing sales and regular profit from awards are the reward for long-term partnerships. As coach and President of the Board of Directors, Christian Heim focuses on the further expansion of business activities and is responsible for business and strategic tasks.
After many years as a consultant for well-known customers such as Adobe and Intel, Christian Heim specialized in digital commerce. He co-designed and developed the first fully integrated commerce solutions in 1997 at Pandesic, a start-up company of Intel and SAP in Silicon Valley.